Privacy Policy
Last updated: 23 October 2026
This Privacy Policy explains how Ooty Packages (“we”, “our” or “us”) may collect, use and protect information when you visit ootypackages.in, contact us or submit a tour enquiry. Please ensure it matches your actual business practices before publishing.
1. Information We May Collect
When you request a quotation, we may collect your name, email address, phone number, travel dates, destination preferences, number of travellers and details you provide in your message. Website or analytics services may also collect technical information such as browser type, pages visited and usage data.
2. How We Use Information
- To respond to enquiries and provide package information or quotations.
- To coordinate bookings and communicate itinerary or service updates.
- To maintain, secure and improve the website.
- To measure advertising or website performance where relevant tools are enabled.
- To comply with legal obligations and maintain necessary business records.
3. Cookies, Analytics and Chat Services
The supplied homepage source includes Google tag/Google Ads and Tawk.to chat code. These services may use cookies or similar technologies and process technical or interaction data under their own policies. Confirm which services are active, provide any required disclosures or cookie choices, and link to the providers’ current privacy information.
4. Sharing of Information
We do not intend to sell personal enquiry information. Information may be shared with service providers or travel partners when reasonably needed to respond to a request, arrange a service, operate the website or meet a legal requirement. Access should be limited to authorised people who need the information for their work.
5. Data Security and Retention
We use reasonable measures intended to protect information against unauthorised access, loss or misuse. No online transmission or storage method can be guaranteed completely secure. We retain information only as long as reasonably needed for the purposes described here, business records and applicable legal requirements.
6. External Websites and Services
Our website may link to third-party websites or services, including WhatsApp and analytics or chat providers. Their privacy practices are governed by their own policies. Review those policies before sharing information through an external service.
7. Your Choices and Requests
You may contact us to request access to, correction of or deletion of personal information we hold, subject to applicable legal and operational requirements. You can manage cookies through browser settings; disabling some cookies or services may affect website functionality.
8. Children’s Information
Our website is intended for people planning travel and is not designed to knowingly collect personal information directly from children without appropriate involvement of a parent or guardian.
9. Changes to This Policy
We may update this policy as our services, website technology or legal obligations change. The updated version will be posted here with a revised date.
10. Contact Us
For privacy questions, email info@ootypackages.in or call +91-9266123337.